- Rapid 24/7/365 access to a UK Registered GP
- Choice of video, telephone or messaging app consultation
- Employee books consultation at their preferred date and time
- Choice of male or female doctor & wide range of specialist GPs
Virtual GP Services
Virtual GP Services
Our virtual GP service enables quick access to private GP appointments via telephone or video, through an easy-to-use app. All of your employees can access the service 24 hours a day, 7 days a week, even if you are travelling or on holiday (USA not included). Consultations can be booked through the app with the ability to choose the most convenient time, as well as whether to see a male or female GP if the patient has a preference. With appointments taking place remotely, this gives your employees maximum flexibility while reducing disruptive time away from work.
COPE partner with a trusted healthcare and GP services provider, HealthHero, to offer preferential rates to our customers. We selected HealthHero as our GP service partner because of their reputation for being best-in-class, as Europe’s leading digital-first healthcare provider. They have excellent service usage rates and excellent customer feedback.
Key Features of the Service
- Over 230 UK Registered GPs
- GPs with special interests
- Unlimited number of consultations per employee
- 24/7/365 availability*
- Private Electronic Prescriptions
- Referral letters and Fit notes
- Access employee’s NHS GP records for continuity of care
- UK-wide prescription delivery
Patient Journey & Outcomes
Easy-to-book consultations
Diagnosis, Advice, Reassurance
- 96% of patients rate the overall experience they received as excellent, very good or good
- Patient-focused consultation with an experienced GP
- All practitioners are GMC registered and audited annually by the NHS
- Summary of consultation, including advice and medication prescribed
Referrals, Private Prescriptions & Fit Notes
- Private prescriptions issued free of charge by virtual GP (charges apply for medication, plus postage & packaging for deliveries)
- Prescriptions collected from local pharmacist at standard prices
- Option for medication delivery service at competitive rates via Signature RX
- Private fit notes sent to the patient securely, compliant with UK standards
- Open referral letters for private services
*refers to telephone rather than video consultations (which are available 8am-10pm, 7 days a week excluding Christmas Day)
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