GP Services

Virtual GP Services

For Everyone, Everywhere, Anytime

Easy to book consultations

  • Rapid 24/7/365 access to a UK Registered GP
  • Choice of video, telephone or messaging app consultation
  • Employee books consultation at their preferred date and time
  • Choice of male or female doctor & wide range of specialist GPs

Diagnosis, Advice and Reassurance

  • 96% of patients rate the overall experience they received as excellent, very good or good
  • Patient-focused consultation with an experienced GP 
  • All practitioners are GMC registered and audited annually by the NHS
  • Summary of consultation, including advice and medication prescribed

Referrals, Private Prescriptions & Fit Notes

  • Private prescriptions issued free of charge by virtual GP (charges apply for medication, plus postage & packaging for deliveries)
  • Prescriptions collected from local pharmacist at standard prices
  • Option for medication delivery service at competitive rates via Signature RX
  • Private fit notes sent to the patient securely, compliant with UK standards
  • Open referral letters for private services

Our virtual GP service provides swift access to private GP appointments via telephone or video, all through a user-friendly app. Employees can utilise this service 24/7, whether they’re traveling or on holiday (excluding the USA). Consultations can be booked via the app, allowing users to select a convenient time and specify their preference for a male or female GP. With remote appointments, employees enjoy maximum flexibility while minimising disruption to their work schedules.


COPE collaborates with a highly regarded healthcare and GP services provider, HealthHero, to extend exclusive rates to our customers. We chose HealthHero as our GP service partner due to their outstanding reputation as Europe’s premier digital-first healthcare provider. They boast impressive service usage rates and consistently positive customer feedback.

Key Features of the Service


  • Over 230 UK Registered GPs 
  • GPs with special interests
  • Unlimited number of consultations per employee
  • 24/7/365 availability*
  • Private Electronic Prescriptions
  • Referral letters and Fit notes
  • Access employee’s NHS GP records for continuity of care
  • UK-wide prescription delivery

*refers to telephone rather than video consultations (which are available 8am-10pm, 7 days a week excluding Christmas Day)

Interested in more of our services? We’re here to help!

Download Our Full Brochure

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